Career Opportunities

Acting Operations Director

Hours: 35 hours/week
Rate of pay: $45/hour
Contract Length: December 2020 to June 2021 ( possibility of renewal )

Application Deadline: November 10, 2020, 11:59pm 


Maggie’s: Toronto Sex Workers Action Project is an organization run primarily by and for local sex workers. Our mission is to provide educational initiatives, further advocacy for sex workers rights, and support sex workers to live and work with safety and dignity. Our organization works with sex workers of all genders from all areas of the sex industry. We are founded on the belief that in order to improve our circumstances, sex workers must control our own lives and destinies. 

The Acting Operations Director plays a critical role at Maggie’s, responsible for management of the organization’s finances and activities. We are looking for an individual with extensive managerial experience, a collaborative approach to leadership, and a background in financial administration, human resources and reporting.


Supervision and Leadership


  • Using a trauma informed, anti-oppressive, harm reduction lens to work with staff and service users. 

  • Supervise employees in program and service delivery.

  • Recruit, hire, orient and train new staff and volunteers

  •  Assign work to staff and volunteers effectively

  • Ensure that performance issues are identified and addressed per the organizational policies and procedures

  • Conduct annual performance appraisals for staff within established timeframes

  • Conduct regular supervision meetings

  • Ensure respectful and regular communication with staff and volunteers

  • Actively Respond to phone and email inquiries, processing the mail, maintain files and minutes of meetings, ordering supplies (ie, harm reduction supplies, condoms, office and program supplies).

  • Ensure on-going compliance with policies and procedures.

  • Participate in the development and implementation of collaborative partnerships with other community agencies and services

Financial Management


  • Effectively manage the day-to-day financial affairs of the organization

  • Work with the bookkeeper, program manager, and Board Treasurer to track, and adhere to the annual budget

  • Monitor and maintain on-going sources of funding and meet grant expectations. 

  • Ensure that revenues and expenses balance on a yearly basis

  • Identify and complete applications for fund development (including fundraising) with direction and assistance from the Board of Directors

  • Properly manage gift and financial donations

  • Work with Auditor to complete yearly submission for Registered Charity status




  • Complete all agency documentation accurately and in a timely basis. Examples include performance management forms, updating of data systems, record keeping and banking, summarizing statistics of services, and expense report approvals

  • Ensure regular and on-going communication and reporting with Maggie’s program manager,, Bookkeeper and Board of Directors

  • Regularly identify, assess, and inform the Board of Directors of internal and external issues and potential risks that affect the organization

  • Submit monthly written reports to the Board of Directors (including a financial report)

  •  Prepare and submit information requested by funders and/or community partners  

  • Participate with community partners and stakeholders through round tables, advocacy, policy submissions and research




  • Support the Board in delegating media inquiries and public speaking engagements to staff, and media-trained volunteers, including board members

  • Attend events and meetings with community partners,

  • Promote Maggie’s programming and fundraising events

  • Act as the public liaison and spokesperson of Maggie’s (dependent on lived experience and qualifications)



  • Knowledge of the social, political and legal matters affecting sex working communities (sex working experience is a strong asset)

  • Minimum 3 years’ experience in a director or other leadership role in a community/non-for-profit setting

  • Ability to work effectively with people from various abilities, life situations and cultural backgrounds 

  • HR experience in managing staff and volunteers

  • Knowledge of practical Anti-Oppression application in the workplace

  • Knowledge of not-for-profit structure and governance

  • A post-secondary degree or equivalent work experience in community-based organizations

  • Exemplary emotional intelligence, communication, conflict management and problem solving skills

  • Demonstrated financial management skills

  • Demonstrated ability to work collaboratively and independently

  • Strong computer skills and experience with Quickbooks

  • Ability to work flexible hours (including occasional evening and/or weekend events)


We encourage applications from individuals who reflect the broad diversity of our community at Maggie’s, including those from racialized, disabled, LGBTQ and sex working communities.  


We thank all applicants, however only those selected for an interview will be contacted. 


To Apply: please submit single PDF document which includes a one page cover letter and your resume to

Maggie's Toronto


Phone: 416-964-0150

Registered Charity: 139837561 RR 0001

Maggie's is an organization run for and by sex workers. We are founded on the belief that in order to improve our circumstances, sex workers must control our own lives and destinies.

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